Important Safety Information

Recalls

What is a Recall Notification?

Recall notifications call the consumer’s attention to products that need to be repaired, modified or replaced after the manufacturing process. Many times, a simple replacement part may be necessary to improve performance of the product.

How do I know if my product is being recalled?

Please click here to view a full list of recall notifications and instructions on how to contact Razor if your product is being recalled.

Riding Safely

Riding smart and staying safe is the best way to make sure you have a great time with your favorite Razor products. When you’re ready to ride, a good rule of thumb is to use the same precautions as you would when riding a bike, skateboard or using in-line skates.

Be sure to read the following safety tips and take them seriously to avoid losing control, falling or sustaining a potentially serious injury. Follow our Razor Rules, and you’ll be ready to ride smart and have a great time.

Who Should Ride

Children under 8 should ride with adult supervision at all times. The Razor® product should not be ridden by anyone under the recommended age limited. A good rule of thumb is not to let a child ride a scooter without supervision unless he/she has been riding a two-wheeled bike well for 6 months or longer.

Getting Geared Up

Always wear an ANSI, SNELL, CPSC, or ATSM approved helmet. Elbow and kneepads are also recommended. Wear athletic shoes, lace-up shoes with rubber soles, and make sure to keep shoelaces out of the way of wheels. Don’t ever ride barefoot or in sandals.

Get Your Razor Ready

Make sure to read the owner’s manual inside the box before using your Razor product. Before every ride, check and secure all fasteners and check wheels for wear and tear. Replace worn or broken parts immediately. Keep your product clean by wiping with a damp cloth to remove dirt and dust.

Start Slow

Gradually get the feel of your new ride before riding with others. Learn how tight a turn you can comfortably make and practice applying the brake at various speeds in an open area. Hold onto the handlebars at all times.

Watch the Terrain

As with in-line skates, avoid water, speed bumps, sand, gravel and anything that could cause your front wheel to stop. Even a modest bump in the sidewalk can stop the front wheel and cause a fall. Better to ride around obstacles than to take a spill.

Use “Extreme” Caution

With practice, you’ll get increasingly more comfortable on your ride. But, no matter how long you’ve been riding, you should always use caution. Avoid steep inclines and don’t ride too fast – you can lose control and fall. Never ride in traffic and watch your surroundings for pedestrians, bikers, boarders and skaters. You will see people on TV or even people you know doing tricks and stunts, but you shouldn’t try something until you are ready. These are people that have been practicing for a very long time. Remember, ride smart and stay safe.