All Razor electric products contain non-spillable, sealed lead-acid batteries. In the unlikely event that you suspect fluid is leaking from your battery, please follow precautions below and then contact us as soon as possible.
Warning: Battery acid can cause blindness or severe burns. Contact physician immediately if you have been exposed to battery acid.
Internal exposure: take milk, whites of eggs and water. Do not induce vomiting.
External exposure: Flush immediately for 15 minutes if acid gets in eyes or on skin.
Do not modify the electrical system. There are no customizing options to increase battery life. Each product is designed for a specific type of performance and parts compatibility. Aftermarket products may not be compatible and may present safety risks; their use will void your warranty.
Razor-supplied chargers are designed to avoid over-charging a battery. We recommend that you always unplug a charger after the unit is fully charged to avoid the possibility of unanticipated circumstances such as an unexpected power surge from a lightning strike (or other power line anomaly) potentially causing damage. Only use Razor-supplied chargers.
The sealed lead acid-type battery that is used in Razor electric scooters are similar to the type of batteries used in automobiles, including hybrid cars. This type of battery does not have a “memory” that requires full discharge before recharging. We recommend you recharge the battery after each use. If you let the battery completely die before recharging, it may reach a stage where it can no longer accept a charge.
The batteries supplied in your Razor product are sealed lead-acid type batteries and therefore are unsuitable for regular trash disposal receptacles. Take the battery to a federal- or state-approved lead-acid battery recycler. Check with a local retailer that sells automotive batteries about recommendations for a facility closest to you. Razor has partnered with Call2Recycle® to help divert batteries from the waste stream by responsibly recycling them, helping to keep potentially hazardous materials out of landfills and conserve valuable natural resources. That’s right, Razor product batteries are recyclable. Razor customers simply visit Call2Recycle’s web site to find a convenient drop-off location to responsibly recycle their used batteries. Read more here.
If your battery won’t take a charge, check the following:
Check to see that your charger is connected properly to the vehicle charging port. Line up the notch in the charger plug with the notch in the charger port and plug into the charger port.
Charge for a full 8 hours. If the battery still has not charged, you may need to replace it. Use only genuine Razor replacement batteries.
If you have left the power switch on or your product has not been charged for a long period of time, the battery may reach a stage at which it will no longer hold a charge. These are lead acid batteries. The battery must be charged at least once a month when not being ridden or is stored during winter or the battery can loose the ability to accept or hold a charge even with proper care, a rechargeable battery does not last forever. Average battery life depends on use and conditions.
Always remember to turn the power switch off and recharge for at least 8 hours after each extended use. When the scooter is not in regular use, recharge the battery at least once a month until normal use is resumed. If you have left the power switch on or your product has not been charged for a long period of time, the battery may reach a stage at which it will no longer hold a charge. These scooters have lead acid batteries and even with proper care, a rechargeable battery does not last forever. Average battery life depends on use and conditions.
We do not recommend storing your Razor electric product in extremely cold conditions. Storing in temperatures below 50º Fahrenheit diminishes runtime and battery capacity. DO NOT ALLOW TO FREEZE – this could permanently damage your battery. DO NOT STORE BELOW 32º.
NOTE: Frequent “stops and starts” will drain a battery more quickly than sustained, long-term use.