Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. This Limited Warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or mis-use.
Razor’s Limited Warranty will be void if the product is ever:
• used in a manner other than for recreation or transportation;
• modified in any way;
Razor is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
For your records, we recommend you save your original sales receipt with your Razor product manual and write the serial number directly on your product manual for reference. We also encourage you to register your warranty here.
If you have purchased an extended warranty or a product protection plan with your item from a retailer, please contact the retailer from which it was purchased for assistance. If you purchased an extended product protection plan directly from our partner CPS please visit CPS’s website for assistance.
Any missing parts at the time of purchased are covered under warranty. Please keep your original sales receipt in a safe place. We will need a copy of it to process any warranty request. You will also need the 19 digit product ID that is located on the long white sticker on the unit ready when calling. You can reach our Support Center at 866-467-2967 Monday – Friday 8am to 5pm PST.
The Razor product is produced for sale in the United States and Canada. The Razor Warranty for customers who intend to use it outside of the United States and Canada is not applicable. Razor products produced for and sold in international channels are warranted as applicable in such foreign countries. Call 1-866-467-2967 or email [email protected] for more details regarding Razor products that require service, were purchased in the United States or Canada, and are now outside the United States or Canada. On these products, which require service, consumers are responsible for all costs including shipping, resulting taxes, duties of replacement parts and local power adaptors at the owner’s expense.